Delta Dental Insurance benefits:

1 May 2023

To our valued patients,

After much deliberation, our practice is making an important change - Effective June 22, 2023, we will be opting out as a contracted provider in Delta Dental’s network. As they have lowered their dental payout fees by 55% or more. It has become increasingly difficult to practice as in-network providers and continue to provide the high quality of care that we value and promise to our patients. We are unwilling to compromise our standard of excellence by cutting corners to conform to the restrictions that dental insurance plans place on their in-network providers. We have reached a point where we cannot offer the same high quality dentistry, we value under their contracts

You can continue to be a patient in our practice, and we hope you do! We will still accept and bill your insurance as an out-of-network provider.

You will be responsible for payment for procedures at the time of service.

We will submit your dental insurance claims on your behalf, and Delta Dental will reimburse you directly.

To fully understand your specific dental plan’s benefits and reimbursements, we encourage you to reach out to your human resources department for details. We are here to help you in whatever capacity we can, but Delta Dental does not share out-of-network plan benefits with us.

Please know this was a difficult decision for our practice to make, as we know this will directly affect many of you, some who have been with our practice for a long time. We had hoped to have this conversation with you in person, but we wanted to give you the courtesy of knowing prior to your next appointment.

We hope that the care you have received from us and the partnership that we have built as advocates for your oral health will encourage you to continue with our practice.

If you have any questions or concerns, please do not hesitate to reach out to our practice.

Thank you,

Sincerely,

Dr. Hernandez